Knock & Check

Kent Community Foundation's Surviving Winter Campaign, Knock and Check

Kent Community Foundation is asking the people of Kent and Medway to help them save lives this winter.

Each year there are around 1600 avoidable winter deaths across the county. We want your help to reduce this number and are asking the people of Kent to check on their elderly neighbours during the colder months when they are most at risk.

Knock & Check is simple - take a look at the small actions which will make a difference within your community , as well as the details of services which can offer a lifeline to the more elderly and isolated

Download our Knock and Check booklet

Help us spread the word and reach more people. Share our posts from social media (Twitter, Facebook, LinkedIn) or better still, send or tag us in your images online of you out and about helping your community.

Want to donate? This year, we're talking about what you can do, rather than what you can give. However,  if you would like to donate something to support local charities and community groups who help to reduce isolation and keep older people safe and well, you can do so through our Surviving Winter giving page here.

Simple things that you can do

  • Knock on the door to say hello
  • Offer to pick up some food or add something to your next online order
  • Drop off a slice of cake or take a packet of biscuits
  • Plate up an extra meal or drop off a frozen dish
  • Post a note with your contact number and / or the details of helplines and support available*
  • Share books and magazines or recommend a good read
  • Volunteer for one of fantastic voluntary organisations in Kent and Medway. You can find some in the Local Services section below.

*Check out the details of services and support available below

We want everyone to stay safe and well this winter

Remember to keep your distance, staying outdoors at all times, wash your hands before and after a visit, and cover your face. Follow all government guidelines to protect yourself and others from COVID. 

It's OK if somebody does not want to answer the door. Instead, consider pushing a note through the letterbox and simply leave a little something if you wish on the doorstep. 

We're committed to ensuring everyone feels safe and secure in their own home. Kent County Council has some useful guidelines for people to follow whilst at home and you'll find more tips for elderly residents below.

Pass on useful information

It is vital that elderly people know about support available, particularly when it comes to areas such as the supply of essential utilities and financial assistance.

You or your neighbour might not be aware that they can register as a vulnerable person with energy suppliers, be aware of grants available or how to get in touch with organisations like Citizens Advice Bureau for advice and guidance. 

Why not make a note and push it through your neighbour's door, mention it when you Knock and Check or share through social media. 

Here is a great starting point on useful services which can help.

Know what help is out there 

Whether it's having somebody to pick up a prescription, speak with on the phone or help to get out and about, it's good to know what support is available.

Here you will find a list of just some services available, including those from Kent County Council. 

  • Do not open the door to strangers or allow uninvited callers into your home
  • Never give your bank details, bank cards or any personal information to anyone
  • Transfer money or hand over cash in an envelope once your shopping has been delivered. If possible, pay them online afterwards. Or better still, if you can, do your grocery shopping online
  • If you receive a parcel you did not order, do not hand it over at the door to anyone unless you have made arrangements for collection and can check their identity. Arrange collection with the company who sent the item
  • Always ask to see I.D. of someone you don’t know. Check their ID online or phone the company they claim to be from to verify it. You can politely ask them to wait outside whilst you do this
  • Lock the back door before you answer the door to someone you don’t know
  • If someone knocks at your door, make sure they stay at least 6 feet / 2 metres away
  • If they do not leave when asked, call the Police on 101, if they are aggressive call 999

Want to donate? You can donate to support charities and community groups who look after the elderly and isolated01303 814 500development@kentcf.org.uk

MASSIVE 'thank you ' to everyone at Kent Community Foundation. Your funding support is HUGELY appreciated and has enabled us to get into the heart of local communities with REAL, affordable, healthy and tasty food that does so much more than feed people.

Community chef Mike Spackman, Sheppey Matters

KCF's enthusiasm for what we are doing and hoping to do, coupled with helpful advice, gave us the confidence to take this daunting step which has paid off.

Liz Turner, Octopus Foundation

It's great having a foundation that empowers organisations and charities in our community to make real positive differences and changes!

Tom, MMK Mind
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